Dental Office Manager
Development Continuum Workshop
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Hello From Refresh Dental

Dental Office Manager Development Continuum Workshop Program is comprised of participant-driven workshops led by facilitator and Refresh Dental founder Tamara Niedzolkowski analyze the issues OMs experience and create customized solutions.

Please feel free to call Tamara of Refresh Dental at any time with questions about the program at 603-498-0397.

Program Objectives

Maximize the impact of your personal communication style
Create solutions for conflict and confrontation
Collaborate and communicate more effectively with doctors/ owners
Apply delegation and time management with direct reports
Practice brand social media identity
Improve patient experience and case acceptance
Hire new employees based on cultural fit
Evaluate and assess protocols and systems in your dental practice

Workshop Description & Schedule

Office Managers (OM) are experiencing more pressure than ever to lead, manage and coach employees to achieve the goals in a dental practice. Our workshops include analysis and discussion of real - life case studies provided by the participants themselves to design and develop action plans for behavior change to achieve practice goals.

The program consists of four workshops held once a month for four months.

Maine Workshop Details

Workshop 1 Goal Setting for Growth
Post- COVID Practice Reboot

Wednesday — September 6, 2023

Workshop 2 HR 101
Personnel Issues and Positively Influencing Performance

Wednesday — October 11, 2023

Workshop 3 Improving the Branding/ Marketing/ Social Media
Presence for Your Practice

Wednesday — November 8, 2023

Workshop 4 TBD
Workshop focus will be determined by participants

Wednesday — December 6, 2023

4 Workshops/4 Months/$500

Additionally, each participant will receive one 30 minute one-on-one coaching call during the workshop program.

Glacial Multimedia
619 Brighton Avenue, Suite 201 Portland, ME 04102

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All workshops are held from 5pm to 7pm

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Vermont Workshop Details

Workshop 1 Goal Setting for Growth
Post- COVID Practice Reboot

Wednesday — September 20, 2023

Workshop 2 HR 101
Personnel Issues and Positively Influencing Performance

Wednesday — October 18, 2023

Workshop 3 Improving the Branding/ Marketing/ Social Media
Presence for Your Practice

Wednesday — November 15, 2023

Workshop 4 TBD
Workshop focus will be determined by participants

Wednesday — December 13, 2023

4 Workshops/4 Months/$500

Additionally, each participant will receive one 30 minute one-on-one coaching call during the workshop program.

Champlain Dental Laboratory
20 Winter Sports Lane Williston, VT 05495

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All workshops are held from 4pm to 6pm

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Meet Refreshdental Owner Facilitator and Leadership Coach Tamara Niedzolkowski, MA

Refresh Dental founder Tamara Niedzolkowski has an insightful, action- oriented, and flexible approach to working as a trainer, facilitator, and coach. She is dedicated to assisting individuals and organizations achieve practice goals that support integrity and enhance team spirit and excellence in the workplace. She works with dental clients to help them expand their branding and marketing strategies, improve overall team performance, and grow their practices.