Refreshdental OM Study Club will regroup in Maine for 2019 and we welcome new members to join! We will meet one Monday a month for six months in the Patterson Dental branch office in South Portland. Our meetings will be centered around the real life scenarios that office managers face in a practice. The format […]
Yankee Dental: Making the Most of Courses and Workshops
I am attending the Yankee Dental Congress in Boston today and love seeing peers and colleagues in the field of dentistry learning and sharing knowledge in all of the courses and workshops offered. As a trainer and lecturer I have seen many enthusiastic teams and doctors leave a class full of ideas about what to […]
Best Practices
The navigational sextant was perfected by a glazier in Philadelphia named John Hadley in 1731. The ability to find direction at sea took a huge leap forward. Innovative mariners, willing to strategically use the newest tools of their trade, could plan nautical travel more specifically and accurately than ever before. Mapping improved and travel modalities […]
Great Expectations: Clarify and Communicate for a Better Outcome
When doctors and office managers are feeling discouraged and frustrated about managing employees they often say to me, “Do I have to tell someone 100 times the way I want it done? Why can’t they get it the first time?” Or, “Shouldn’t they already know that? Why should I have to explain that to someone?” […]
Practice Growth Comes in Many Forms
The most successful dental practices, no matter how large or small, are always looking for ways to improve, evolve and grow. Practice growth can come in many forms, and your most effective strategy will be uniquely suited to you. Refreshdental collaborates with you to explore all the possibilities. We focus on your personality, strengths, values, […]